PRIVACY POLICY

Standard Microfinance Bank Ltd collects and processes information about you for the following purposes;

1. Providing service to you as a customer
2. Conducting its business
3. Informing and making available products and services that may be of interest to you
4. Preventing crime and managing security risk
5. Complying with legal and regulatory requirements
6. Developing web statistics

The information you provide may also be used to contact you when necessary,
Calls, emails, text messages and other communications may be recorded by Standard Microfinance Bank Ltd where required by the
law, regulation or for quality assurance purposes in a bid to serve you better

Standard Microfinance Bank Ltd may collect and process the following data:

1. Names (which may include alias), date of birth, gender, nationality (which includes ethnic origin), permanent residential address,
biometric data, email addresses and telephone numbers, Bank account details (where applicable), information about deposits, and
asset and liability statements for guarantors, details of shareholding, information about tax residency status and tax nationality,
details of public positions held by you or held by your immediate family (spouse, partner, children and their spouses and partners,
parents) and close associates.

2. Information about any regulatory matters connected to you.

When you complete any form on Standard Microfinance Bank Ltd website, it is normal that we ask for such information as your
name, e-mail address, birth date, gender, occupation, industry, and personal interests. Once you fill the form on our website and submit the form, you are not anonymous to us anymore.

Standard Microfinance Bank Ltd will not sell or rent your personally identifiable information to anyone. Standard Microfinance Bank
Ltd may send personally identifiable information about you to other companies or people when:
• We have your consent to share the information;
• The law requires it of us;
• We respond to subpoenas, court orders or legal process; or
• We find that your actions on our web sites violate any part of the Standard Microfinance Bank Ltd Privacy Policy.
The customers shall not disclose to any other person, in any manner whatsoever, any information relating to Standard Microfinance
Bank Ltd or its Affiliates of a confidential nature obtained in the course of availing the services through the website. Failure to
comply with this obligation shall be deemed a serious breach of the terms herein and shall entitle Standard Microfinance Bank Ltd or
its Affiliates to terminate the services, without prejudice to any amages, to which the Bank otherwise may be entitled.
Standard Microfinance Bank Ltd will limit the collection and use of customer information only on a need-to-know basis to deliver
better service to the customers. Standard Microfinance Bank Ltd may use and share the information provided by the customers with
its Affiliates for providing services and any service-related activities such as collecting subscription fees for such services, and
notifying or contacting the customers regarding any problem with, or the expiration of, such services. In this regard, it may be
necessary to disclose the customer’s information to the Affiliates of Standard Microfinance Bank Ltd who will be required to agree
to use the information obtained from Standard Microfinance Bank Ltd only for these purposes.

Standard Microfinance Bank Ltd may amend this policy from time to time. If we make any substantial changes in the way we use your
personal information we will notify you by posting a prominent notice on our website.

If you have questions or suggestions reach us using the details provided on the Contact us menu.